Privacy Policy
This policy explains how we handle personal data when you use Protocat.
Last updated: May 2, 2026
1. Information we collect
We collect information you provide (such as name, email, shop details, and messages), technical data (such as device type and approximate location derived from IP), and usage data (such as pages viewed and actions taken in the product) to operate and improve the service.
2. How we use information
We use data to create and secure accounts, display storefronts, send transactional emails (such as verification), respond to support requests, detect abuse, and analyze product usage in aggregate.
3. Sharing
We may share information with service providers who assist us (for example hosting, email delivery, or analytics), when required by law, or to protect rights and safety. Public storefront pages display information you choose to publish.
4. Cookies & storage
We use cookies and similar technologies for authentication, preferences, and security. See our Cookie notice for details.
5. Retention
We retain information as long as needed to provide the service and comply with legal obligations. You may request deletion of your account subject to applicable law and legitimate business needs (such as fraud prevention).
6. Your choices
You may update certain profile information in settings, opt out of marketing communications where offered, and contact us to exercise privacy rights available in your region, where applicable.
7. Children
Protocat is not directed to children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal information from children.
8. International users
If you access the service from outside the country where our servers are located, your information may be transferred and processed across borders with appropriate safeguards where required.
9. Contact
Privacy questions: use the Contact page.